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Post-sale engagement is vital for retaining customers and driving repeat digital sales. Following up with customers after a purchase through thank-you emails, satisfaction surveys, or personalized offers can reinforce their positive experience and encourage them to return. Providing excellent customer service and continuing to engage with customers through relevant content and promotions helps build long-term loyalty and increases customer lifetime value.
Published date:
September 30, 2024
Region:
Washington
City:
Chewelah
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