Computer

Best Buy simplifies the return process with clear steps for both in-store and online purchases. Customers can log into their online account to initiate a return, print a prepaid shipping label, and drop off their package at a UPS location. For in-store returns, a receipt, purchase card, and photo ID are required. The standard return window is 15 days, and some specific items, such as cell phones, have a 14-day return period due to activation requirements. Notably, Best Buy extends this window to 60 days for Totaltech members, offering significant flexibility compared to the standard policy.

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