Financial Services

To speak with a real person at Citibank, follow these steps:

Call Citibank's customer service number. For general inquiries, dial 1-800-374-9700.

Listen to the automated menu and select the option that best matches your issue.

If you're unable to get through, press "0" or say "representative" repeatedly to bypass the automated system.

Be prepared to provide your account information for verification.

You can also visit a local branch or use Citibank's online chat service through their website or mobile app for assistance.

• Avoid scams by acting locally or paying with PayPal
• Never pay with Western Union, Moneygram or other anonymous payment services
• Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
• This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"