Financial Services

If you're unable to process a balance transfer on your Citi card, reach out to us at our helpline, 1-833-392-7087. Firstly, confirm that your Citi card allows balance transfers, as this feature is not available on all cards. Also, ensure you haven't exceeded your credit limit and be aware of any restrictions on the transfer amount. Promotional periods or special offers may have ended, affecting your ability to transfer balances. Make sure your account is in good standing, as accounts with past due payments may face restrictions. For detailed information and assistance, call the Citibank Balance Transfer helpline at 1-833-392-7087.

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